Privacy Policy
Last updated: July 2026
IsmaBella Royal Palace Events & Rentals ("IsmaBella," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
When you book a tour, request a quote, or contact us — online or by phone — we collect the information you provide: your name, email address, phone number, and details about your event (type, date, guest count, and preferences).
How we use your information
We use your information to respond to your inquiry, schedule and confirm tours, prepare quotes, coordinate your event, and follow up about services you requested. We do not use it for unrelated purposes.
SMS / Text Messaging
Mobile messaging policy
If you opt in to receive text messages from IsmaBella Royal Palace Events & Rentals, we use your mobile number to send you tour confirmations, appointment reminders, and information you requested. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at 832-239-8127. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with, sold, or rented to third parties or affiliates for marketing or promotional purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Information may be shared only with subcontractors who support our service (such as a messaging provider), and only to deliver the messages you requested.
How we share information
We do not sell or rent your personal information. We share it only with service providers who help us operate (for example, our scheduling, email, and messaging providers), and only as needed to provide the services you requested, or when required by law.
Your choices
You may request that we update or delete your information, or stop contacting you, at any time by emailing hello@ismabellaroyalevents.com or calling 832-239-8127.
Contact us
IsmaBella Royal Palace Events & Rentals · Greater Houston, Texas
hello@ismabellaroyalevents.com · 832-239-8127